All of our prices are inclusive of VAT. We are a VAT registered company and can provide VAT receipt upon request. We only ship to the address on Paypal. If you require a specific address to ship the order to, please make sure that you enter this in the Paypal confirmation before confirming payment. We will not ship to any other address under any circumstances We will pursue all unpaid items for all charges and fees after 10 days of payment not being received. If you would like to cancel an order please contact us via ebay only. If the item has not been dispatched we will refund and cancel the order.